Roojoom are a group of CX savvys and AI enthusiasts, veterans of large software vendors. They have gathered their years of experience and knowledge to create a new technology from the ground up that would be a differentiator for service providers dealing with the complexity of customer journey orchestration. Founded 2013 with offices in Tel-Aviv, Dallas and Paris, Roojoom’s solution, having the world’s largest service providers among its early adopters, is harnessing CX intelligence and Artificial Intelligence to make customers happier.
“Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs.”
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