Rockbot Review

Customer Reference Rating4.8
Devices Supported
  • Android
  • iPhone/iPad
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 13Testimonials

Overview

Rockbot is a streaming media solution for brick-and-mortar enterprises. The company provides background music, video applications, digital signage and TV. Business owners can create their custom catalog of music from a library of 16 million songs and schedule their TV content throughout the day. Customers at the venue can use their mobile apps to view the catalog, ask for music, and give feedback on the queue. Rockbot is a fully licensed music & TV platform that offers a robust engagement system for businesses of all sizes.

Rockbot’s management states that they are a content and music delivery solution whose aim is to reliably stream appropriate media to enhance the guest experience. The application works flawlessly, is never repetitive, on target, and always on to help businesses stay in tune with their consumers.

Benefits

Large Selection of Commercial-Free, Licensed Streaming Music & TV

Rockbot intelligently streams all the right musicians and genres for your custom background music and soundtrack and delivers all-day TV entertainment and digital signage.

Automatic Updates

Rockbot updates your library every day with the latest hits and new releases for your playlists and TV stations.

Improves Over Time

Rockbot continuously learns the preferences of guests and managers to constantly enhance the quality of your music.

No Song Repeats

Rockbot’s algorithms ensure songs are not repeated too much by creating balance in your music list.

Unlimited Customization and Control 

Use the centralized online dashboard, Rockbot Remote App, and smart features to control your music and TV.

Manage from Anywhere

Effortlessly access your settings and music library and TV stations at anytime from your mobile phone, tablet device, or the web.

Unlimited Music Playlists

You need not be restricted by a limited amount of stations as Rockbot gives you the flexibility to find the right tracks for your business music.

Set Permissions

Set permissions to your managers at the store, franchisee, or corporate level to control your music and TV better.

Dayparting and Energy Filter

The platform automatically plays suitable background music and TV content based on the time of day to cater to the brand of the company.

Eliminate Explicit Lyrics

Disable bad language in your music with a single click. You can even disable it depending on time of day.

Ban any Song or Artist

Effortlessly ban any song or artist that doesn’t gel with the mood you want to create.

Enterprise Control for Multiple Locations 

Centrally Managed Dashboard

Use a single enterprise account to easily handle all your locations – from 5 to 5,000.

Set Appropriate Permissions

Give every employee, manager, franchisee, and location as much control as needed.

Simple and Seamless Setup

Reliable for 17 Years

Rockbot assures that their robust media player will function efficiently for an average of 17 years, so you don’t need to worry about a replacement for a long time.

Plug ‘n’ Play

The vendor sends a pre-configured player to your venue. Simply plug it into your AV system and network, and rock the house.

Tamper-Proof

The Rockbot Media Player is tamper-proof and button free which prevents employees from altering your channels.

Compact and Lightweight

The Rockbot Media Player is built to save you bandwidth and space as it is similar to a router’s size and easy on your network.

Secure from Outages

The Rockbot Media Player will continue to rock even when the internet connection goes down.

Product Features

  • Unlimited streaming music & TV
  • High quality audio & video
  • Web and mobile dashboard
  • Plug and play
  • Tamper-proof
  • Safe from internet outages
  • Video out for digital signage & TV
  • 3.5mm out for audio
  • Auto start/stop
  • 17 years average lifetime
  • Uptime reporting

Pricing

Rockbot offers the following pricing plans:

Rockbot Music Plan - $24.95/mo (yearly) or $29.95/mo (monthly)

  • 16 million licensed tracks from SESAC, GMR, BMI, and ASCAP.
  • Hundreds of playlists to select from. Produce your own, or import iTunes and Spotify playlists.
  • Playlists are dynamically updated to ensure they stay fresh.
  • Use the centralized online dashboard to manage any number of locations.
  • Instantly change and control music online or from the Rockbot Remote App.
  • Stream music from the Rockbot Media Player, or your computer, mobile device, or Sonos.

Rockbot Request Plan - $49/mo (yearly) or $79/mo (monthly)

Everything in Rockbot Music Plan, plus:

  • Guests can request tracks from your playlist, straight from the Rockbot App, free.
  • Automatically restrict song requests to your playlists or expand and add variety.
  • Social media integration enables guests to instantly share their experience with your brand.
  • Connect Rockbot to your TV display to help guests ask for songs, show which song is going to play next, and highlight guest profiles.

Rockbot Enterprise Plan – Contact the company for pricing

Everything, plus:

  • The Rockbot Enterprise Dashboard delivers control and real-time visibility across all locations.
  • Standardize settings and music by region or brand-wide, or give brand-approved playlists to franchisees or stores.
  • Set permission levels for managers, employees, or franchisees to access the Rockbot Remote App or dashboard.
  • Staff-friendly install in a few minutes per location. No installers or configuration required.
  • 24-hour support and dedicated brand account manager for all locations.

Rockbot TV Plan - $24.95/mo (yearly) or $29.95/mo (monthly)

  • Stream captivating viral videos, exclusive streaming sports, up-to-the-minute news and more.
  • Manage multiple locations and content from our real-time dashboard.
  • Optimize your TV experience with automatic channel scheduling.
  • Market to your guests while they’re watching with on-screen marketing & branding.
  • 5-minute plug & play installation.

Hardware

  • Rockbot Media Player - $149 one-time purchase
  • Rockbot Music & TV Media Player - $320 / $380 (wifi)

Additional Services

  • Rockbot Audio Promotions - $10/mo
  • Rockbot Digital Signage - $10/mo

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets