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Agent511 solves complex customer engagement challenges with proactive, interactive text, email, voice, and social media communications. Solutions combine intelligent message routing and notifications to provide two-way text interactivity, triggered customized alerts, live multimedia chat, social media interaction, and geospatial routing.
CivicLive, offered by West Corporation, is the trusted platform for interactive eGovernment websites. Each CivicLive website is designed with one goal in mind: to help their clients better serve their stakeholders, foster citizen engagement, and showcase their municipality as a vibrant place to visit, do business, and call home. Trusted by 1000+ government agencies across North America, our powerful CMS can also be bundled with CivicLive mobile apps and notification solutions, giving your staff and citizens a unified place for all communication.
Commonplace is an engagement and insight solution for cities. It isn’t like other online consultation platforms. It is engaging, insightful and very easy to use. And it has the ability to reach people who would otherwise not engage. These tend to be the people with open minds, who will be balanced and constructive in their opinions about new plans.
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