I have now had the privilege to partner with Riverworks for over 5 years, and we’ve accomplished multiple projects that have made a significant positive difference for Regency Senior Living. Our latest endeavor together has been our company-wide newsletters. Riverworks created, from scratch, a newsletter template that was extremely user-friendly for my teams. They completed the rollout, training, and execution of this new program without any major issues and were quick to respond to desires from my team that made the process more efficient and meaningful to them. I was encouraged to leverage the newsletters to increase our SEO to multiple platforms, and it has garnered more traffic to our website. The process has been seamless and because of Riverworks excellent customer service to my team members, all issues are taken care of so quickly that it has not affected or hindered my focus on other projects at all! Our whole company enjoys our partnership with Riverworks, as I receive unsolicited positive comments about their excellent customer service. For me, I receive peace-of-mind knowing all is working well with everything Riverworks oversees for us, and frees me up to handle the core day-to-day business that needs my attention.

Working with the folks at Riverworks Marketing Group has been a PLEASURE. We were impressed from our initial meeting with Jackie and Steve Errico. They took the time to actually get to know us and understand our business model, before shaping and suggesting solutions for our organization. Our new logo is an attention grabber and screams Look at me! Look at me! It’s professional, yet whimsical a perfect representation of our expertise in both financial management and community collaboration. And our new website is a glorious showpiece that we are proud to direct our clients to now. Although our rebranding effort is ongoing, Riverworks has equipped us with a set of fresh, flashy tools we will use well into the future. We are forever grateful.

RiverWorks Marketing is a great collection of talented individuals each with their own skill set that combine to offer the best in web marketing solutions. We particularly like their unique ability to plan a web site from scratch and execute the vision with precision. We started with the RW team on a white board as their team pulled our thoughts and ideas together to create a working plan. Then they went to work! They kept us in the loop and together throughout the revision and proofing process, they responded professionally and completed the project on time! Once the website was launched, we immediately saw an increase in traffic resulting in more reservations and great buzz. Since the launch of the the website, we have done 3 other websites with them for our other business interests. Each time, we have been pleased and impressed just like the first time!

As one of the principals of The Kickoff, a college football newsletter that has been in business since 1951, we realized that our business model was unsustainable unless we developed a first class website to attract younger customers to buy our newsletter in a digital format. This would assist in solving a couple of our major problems. The Kickoff is available weekly during football season by first class mail, bulk mail, and by email with a PDF file. Our customer base is a combination of individual subscribers and corporate clients that send The Kickoff to their clients weekly by first class or bulk. Obviously the increases in postage and paper costs, labor plus delivery time by the post office was something we had no control over, and the costs had to be passed along to the customers. My background is in broadcasting, tv, and the agency side of the media business, and as I began my search for a marketing company to help us, it became apparent that my age (73) and my lack of knowledge about digital marketing was a red flag to these marketing youngsters, and I became fair game to them as their quotes were, shall I say, excessive, and they expressed no concern about deadlines or urgency. So I quickly moved on and scheduled a meeting with Riverworks and was blown away. They asked great questions, quickly understood our unique business model and urgency. After receiving their quote and checking some references, which were all positive, we hired them, and they have been outstanding in turn around time, meeting deadlines, research and suggestions. I could not be happier. We have seen immediate growth in our PDF digital business. They are really helping us grow our business. And by the way, their rates are very reasonable and nothing like the youngsters I met with at first. They, I’m afraid, were trying to take advantage of a senior-age, traditional media guy. But not Riverworks.

Simply amazing. We did a lot of research before we decided to go with Riverworks as our Chattanooga advertising agency and have not regretted it for a minute. Literally helped us from A to Z, they were even involved in choosing interior colors to match our logo and design theme. Incredibly thorough during our discovery process. Although they handle so many accounts and businesses, when you call on them for assistance you are treated as though you are their only client. Highly Recommend.