R-HUB Communications FAQs

    • Who is R-HUB Communications best for - their role(s) within what kind of companies.

      Your IT people will use it for remote support. Your Sales people will use it for sales presentations. Your CEO will use it for live streaming company meetings. Your off-site employees will use it to collaborate with other employees.

      R-HUB provides video/web/audio conferencing and remote support servers that you own and your control.
      • No more limits on employee access.
      • No more monthly subscription fees.
      • No more limits on how your company, your employees and your customers can communicate.

    • How does R-HUB Communications benefit them?

      •••••••• General ••••••••
      • PC, MAC, Android and iOS can all present
      • Free mobile apps
      • Up to 3000 attendees
      • Firewall & proxy friendly
      • Outlook integration
      • Detailed reporting
      • Hide attendee lists
      • Remote printing
      • Polling
      • File transfer to one or all attendees
      • Group and private chat
      • Panelists for large meetings
      • Raise hand
      • Auto-reconnection
      • Translated into 9 languages

      •••••••• Desktop sharing ••••••••
      • Full desktop sharing or specific application sharing
      • Stop or pause sharing
      • Multi-monitor support
      • Change presenter
      • Give control of mouse and keyboard
      • White board
      • On-screen drawing tools
      • Stream desktop video to attendees

      •••••••• HD Video ••••••••
      • Shows up to 30 HD webcams
      • Shows on up to 8 monitors for telepresence display
      • HD video on iOS and Android devices

      •••••••• Remote support and Unattended support (aka: Remote access) ••••••••
      • Remotely reboot in regular and safe mode
      • Switch to unattended support
      • File transfer
      • Remotely lock supported computer at the end of session
      • Send Ctrl + Alt + Del
      • Blank remote desktop while working
      • UAC compatible
      • RDP session compatible
      • Optionally switch between remote multi-monitors
      • Hide an unattended support session and quietly monitor a remote desktop
      • Display active unattended support sessions for easy access anytime

      •••••••• Webinar and Live Streaming ••••••••
      • No download of any kind for attendees

      •••••••• Recording ••••••••
      • One-click recording of desktop, audio and video
      • Built-in player or MP4 format

    • How technical do users need to be to use R-HUB Communications's software?

      R-HUB's user interface is the one of the easiest to use with all of the major features easy to find. And the software is lightweight and quick to install. Plus attendees can join in a web browser without installing any software.

    • What makes R-HUB Communications a leader in this space?

      R-HUB's unique on-premise solution pays for itself in under one year when compared to WebEx, GoToMeeting, and LogMeIn. And R-HUB's top rated, feature-filled TurboMeeting software is one of the easiest interfaces to learn and use.

    • Who are R-HUB Communications's biggest competitors (3-5 companies)?

      Zoom, GoToMeeting, WebEx, LogMeIn, Skype for Business

    • How/why is R-HUB Communications better than those competitors (or most others in their market)? What about R-HUB Communications is unique, stronger, easier, etc.?

      Secure meetings: R-HUB server can be hosted within your network and meetings can be hosted entirely within your LAN with no attendees outside your network.

    • What kind of features can customers expect R-HUB Communications to release in the near future? And longer term?

      Live Streaming. Better Linux support. Better ability to support Android devices.

    • Which popular or common software does R-HUB Communications integrate with?

      Integration with Outlook and most email readers plus web email systems Gmail and Yahoo! Mail. PBX integration. LDAP or another authentication server.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for R-HUB Communications. If it's not simple, use broad estimates or ranges for typical setups.

      •• $995 - TWC Web Conferencing server: 2 concurrent rooms, 15 concurrent participants ••••••••••••••••••••
      • $1195 - TVC Video Conferencing server: 2 concurrent rooms, 15 concurrent participants •••••••••••••••••••
      •• $995 - TLS Live Server server: 1 concurrent room, 50 concurrent participants ••••••••••••••••••••••••••••
      • $1195 - TMA Video/Web Conferencing/Remote Support server: 2 concurrent rooms, 15 concur'nt participants
      •• $395 - TRS Remote Support server: 1 concurrent session •••••••••••••••••••••••••••••••••••••••••••••••
      •• $395 - TRA Remote Access server: 10 unattended computers •••••••••••••••••••••••••••••••••••••••••••
      •• $495 - TRSA Remote Support/Remote Access server: 1 concurrent session, 10 concurrent connections ••••
      http://www.rhubcom.com/v5/purchasing.html

    • Does R-HUB Communications offer a trial or free download available?

      There is a free trial at www.rhubcom.com .

    • Does R-HUB Communications offer any kind of training/education for their product?

      We have weekly webinars. And we have demonstration videos here: http://www.rhubcom.com/v5/learn.html

    • Describe the implementation process and timeline for R-HUB Communications software.

      Installation is simple: one customer said "We had it installed in UNDER 5 minutes (no kidding either) - that's from Box to WORKING."

    • What are the R-HUB Communications support options? List all.

      You can contact R-HUB Support via the phone, email, ticketing system, or the forum.

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