Working with Rev.io has changed the way we do business. Their web based integrations allow us to manage and maintain our customer relationships from anywhere – smartphones, desktops and tablets.

Since implementing Rev.io, our amount of revenue has grown 2500%. They have given us a platform that gives our customers a better billing experience. Having all the data in one place really helps us with visibility, managing customer experience, and onboarding new staff.

As our customers mature, they’re looking for greater opportunities to win in the marketplace. Rev.io gives us an opportunity to make sure we’re on the leading edge to provide our customers with everything they need to be successful.

Knowing that we have good support and that Rev.io invests in training so that any of our guys can know how to use the platform … that is invaluable.

The ongoing support is fast, we get responses quickly. Rev.io is very apt at fixing issues or coming up with solutions or workarounds to fit our business.

Market leaders must realize the need to monetize their back-office and choose a solution provider, like Rev.io, to help them create a competitive advantage.

Not only were billing errors reduced to practically nothing, but we’ve grown revenue by 130% and doubled our customer base since implementing Rev.io — without adding additional headcount or resources to the billing process.

Our accounting department’s favorite feature is the ability to reverse an invoice. If they forget to add a credit or an adjustment to a customer’s account, they can quickly reverse the invoice, make the edit, and then resend the invoice. With our prior platform, there would have been a service fee to reverse an invoice.

On invoicing alone, Rev.io has helped us move from a half-day billing process to a mere fifteen-minutes, saving us time, hassle, and headaches.

Generally, creating an invoice in the phone world is complex and you guys make it easy.

Rev.io has been a consultative business partner from the start. They are keenly aware that our success is their success and have provided both strategic and tactical recommendations as we’ve worked through our initial setup and deployment. We would not have been able to launch in-market when we did if it were not for the efforts of the Rev.io team working against tight deadlines to deliver our needed functionality. They have a service mentality throughout all levels of the organization and are methodical about follow-up and execution. Many vendors competing in Rev.io’s space have a typical “we can’t do that” mentality whereas Rev.io always considers, “How could we do that?” and that has made all the difference. They get our desire to drive a WOW customer experience as a linchpin of our go-to-market strategy. We are proud to be partnered with Rev.io as one of their earliest integrations with Salesforce.com and are looking forward to growing our respective businesses together.