ReviewTrackers is a cloud-hosted review and reputation management program created for businesses of all sizes. Its main functions include review collection, alerts, monitoring, performance analytics, competitor tracking, SMS and email review requests, and review widgets. The software gathers online reviews from more than 100 third-party sites including TripAdvisor, Facebook, and Google. It notifies you instantly when a consumer provides a new review.
ReviewTrackers also permits you to assess customer reviews utilizing natural language processing (NLP) technology and uncover trending topics and issues based on consumer feedback. The solution integrates smoothly with Zapier, Hootsuite, and other third-party tools. You can use its API to automate review requests straight from your CRM and generate instant review requests after a purchase.
ReviewTrackers collects and centralizes online reviews and feedback for multi-location companies. It helps them to manage reviews posted on leading review websites like Foursquare, Opentable, Facebook, Google, Yelp, and 100 other sites that are available for consumer access and sharing.
ReviewTrackers offer a unified system that organizations can use to view and manage reviews obtained from over 100 websites. The software presents an intuitive and simple-to-use dashboard that you can use to monitor major review sites like Facebook, Citysearch, and Google and also industry-specific websites such as OpenTable, Cars.com, and TripAdvisor.
ReviewTrackers captures positive comments from actual buyers, helping to enhance business reputation and boosting the effectiveness of reviews. The application also offers robust reporting features and enterprise-class tools to help you monitor the performance of each store location. For these reasons, this program is used by numerous businesses globally. You can leverage its insightful reporting functions to identify and resolve customer concerns swiftly to boost their satisfaction.
ReviewTrackers’ custom analytics and reporting capabilities enable companies to make smart business decisions, analyze data and performance, and reply to online comments. The product allows you to export data to Excel, PDF, and via API. You can use the solution’s inbuilt customer feedback feature to deliver review requests to your happy customers and get positive feedback, while also obtaining vital reviews from all your consumers.
ReviewTrackers offers a free trial and the following plans:
Collect and manage your business reviews
Build your reputation with consumer feedback
All of Lite plus:
Consumer insights to improve operations and win business
All of Starter plus:
Custom reputation management experience
All of Essential plus:
Note: Empower your whole team with unlimited users
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