Revel Systems FAQs

    • Who is Revel Systems best for - their role(s) within what kind of companies.

      Food and beverage and specialty retail merchants, operations managers, and staff

    • How does Revel Systems benefit them?

      Revel helps merchants effectively run and manage their entire operation

    • How technical do users need to be to use Revel Systems's software?

      Revel is full of hundreds of features, from very basic to very advanced. For day to day operations, users do not need to be very technical, but if the merchant desires to deploy some of the most advanced features, some technical experience can help simplify feature implementation.

    • What makes Revel Systems a leader in this space?

      Revel is committed to providing merchants the necessary tools to meet the changing needs of the consumer purchase experience

    • How/why is Revel Systems better than those competitors (or most others in their market)? What about Revel Systems is unique, stronger, easier, etc.?

      Revel takes personal and business data protection seriously. In an industry that is rife with data breaches, Revel has not been compromised once in its 7+ year history with many tens of thousands of terminals deployed.

    • What kind of features can customers expect Revel Systems to release in the near future? And longer term?

      Revel focuses on three key areas of development to drive all product and feature development: increasing merchant revenue, improving merchant efficiency, and delighting customers of the merchant

    • Which popular or common software does Revel Systems integrate with?

      Revel integrates with dozens of notable services that are common in the merchant ecosystem, many of which can be found at www.revelsystem.com/partners

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Revel Systems. If it's not simple, use broad estimates or ranges for typical setups.

      Given the unique needs of every merchant, Revel provides highly customized solutions.

    • Does Revel Systems offer a trial or free download available?

      Revel provides free personalized demos

    • Does Revel Systems offer any kind of training/education for their product?

      Revel offers on-demand training videos and tools at www.revelsystem.com/revel-university

    • Describe the implementation process and timeline for Revel Systems software.

      Given that Revel works with merchants of all sizes—from single location merchants to international enterprises—implementation is highly dependent on each merchant's establishment complexity.

    • What are the Revel Systems support options? List all.

      All customers have access to 24/7 email, chat, and phone support and on-demand support documentation and videos available in our Help Center. We also offer Professional Services and Account Management Services for merchants that prefer to have a partner in implementation and long-term success.

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