“We didn’t want custom-developed software. It wouldn’t fit our model. Bespoke software is not economical. We couldn’t afford the people and resources needed to sustain selfsupported, developed software, and we couldn’t keep it working even if we did develop it."

“We began using Retreat Guru in late 2016. The changeover from traditional hotel booking software was amazing, in that we could easily set up and sell shared rooms. But the system is so much more in that it brought together all departments including dining, housekeeping and convention, whereas the old …