“We were very resistant to buying the Internet Reservation Module (IRM) as we did not want to lose control over our reservations. After attending the customer conference a few years ago and seeing the restrictions that could be applied, I was sold. I thought that the IRM would be good for booking our standard rooms and in fact did not even put the suites on at first. I did not think guests would book packages on line. I was wrong. They totally book the suites and the packages. Yesterday, being located on the Island of Romance, was a very busy day for us – sold out, phones very busy, etc. IRM (as we call him) booked 11 reservations. Employee of the week, again and we don’t have to pay him!! SO, we are very happy with the IRM, AND love the reports in RDPWIN and the emailing capabilities.”