Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate's platform is designed to systematically improve customer experience. Why do they do it? At Resonate, they are passionate about the customer experience, and their belief that the customer comes first is why they work with organisations to implement solutions that drive improvement in the customer experience. Their mission has always been about helping large organisations put customers at the centre of everything they do. Leading brands in the Asia Pacific Region including Optus, Virgin Mobile, Walmart, Qantas, Qantas Direct, Rebel Group, Expedia and Sandvik, have joined them in their mission to improve the customer experience. Will you?
"The Sports division of Super Retail Group have been using Resonate as its partner in gathering insights into customer needs & behaviours for over 5 years. The closed loop survey solution provided by Resonate has allowed the Sports division to prioritise on what really matters to the customer and how overall customer engagement can be improved. With a fully integrated customer survey / reporting portal we have been able to deploy a test & learn approach to visual merchandise, ranging and overall service initiatives and truly understand the customer impacts of each. Resonate has been instrumental in assisting the Sports division as it develops further into a true customer centric organisation and we look forward to the future of this ongoing partnership.”
Read Resonate Solutions Reviews, Testimonials & Customer References from 5 real Resonate Solutions customers.
Browse Resonate Solutions Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Resonate Solutions.