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Resolve AI is tackling these operational bottlenecks by building the first AI that automates software operations. Their AI Production Engineer builds a deep understanding of production systems and tools, combined with state-of-the-art agentic AI, to autonomously troubleshoot and resolve production issues, significantly reducing Mean Time to Resolve (MTTR) and freeing engineers to focus on building. They aim to auto-resolve over 80% of alerts and incidents without human intervention.
"Incident response at our scale isn't about collecting more signals. It's about understanding why something is failing, quickly enough to limit customer impact."
"We have seen compelling proof that Resolve AI arrived at the same root cause that the humans did, but 4-5 hours before an incident actually happened."
"It was able to pinpoint the exact PR that introduced the bug and tell me the event IDs, categories, and how many listings we were over our defined rate limit."
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