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Resolve AI is tackling these operational bottlenecks by building the first AI that automates software operations. Their AI Production Engineer builds a deep understanding of production systems and tools, combined with state-of-the-art agentic AI, to autonomously troubleshoot and resolve production issues, significantly reducing Mean Time to Resolve (MTTR) and freeing engineers to focus on building. They aim to auto-resolve over 80% of alerts and incidents without human intervention.
"Resolve AI allowed us to move from hours to minutes for investigation in many incidents. We pull fewer engineers into war rooms, on-call is materially better, and that translates directly …
"Incident response at our scale isn't about collecting more signals. It's about understanding why something is failing, quickly enough to limit customer impact."
"Resolve AI feels like a teammate who's already done half the work. It tells me immediately if something's critical or can wait, saving countless hours and frustration."
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