ResNexus FAQs

  • Who is ResNexus best for - their role(s) within what kind of companies.

    One of the benefits of ResNexus that we are in multiple industries and are able to fulfill the needs of both small and large properties that take reservations. So whether your a campground, bed and breakfast, lodge, cabin or vacation rental, ResNexus works for you. Large chain hotels are not a good fit at this time, but we have several large boutique hotels on our system.

  • How does ResNexus benefit them?

    ResNexus is a All-in-one solution. We save you time and money providing your business with all the tools it needs. For example, ResNexus Seamless Websites works with your property management system to automatically update rates, policies, pictures and more. You don't have to wait for your website design company to make the change. In addition we have some of the best customer service in the industry! We have friendly account reps and support team members that answer your call quickly.

  • How technical do users need to be to use ResNexus's software?

    ResNexus prides itself on being easy-to-use. We have many clients who come from pen and paper and find that the transition is easy and that our staff helps you every step of the way. All our design decisions come with the end-user in mind.

  • What makes ResNexus a leader in this space?

    Innovation. Our mission is to elevate industries, one business at a time, through service, innovation and education. We were one of the first cloud-based online booking engines, we innovated automatic marketing emails, we brought dynamic pricing to the bed and breakfast industry, we provide built-in cart abandonment, and ResNexus has one of the highest customer service record in the industry.

  • Who are ResNexus's biggest competitors (3-5 companies)?

    Depends on the industry. On this website Cloudbeds, InnRoad, Little Hotelier. We also have a comparison page and here is the link https://resnexus.com/company/comparisons/

  • How/why is ResNexus better than those competitors (or most others in their market)? What about ResNexus is unique, stronger, easier, etc.?

    For in-depth comparisons go to https://resnexus.com/company/comparisons/

  • What kind of features can customers expect ResNexus to release in the near future? And longer term?

    We recently came out with Wi-Fi door locks, built in cart abandonment, side-bars for rental items and more. Being the innovation leader, we don't ever stop innovating for your business. For a more in-depth discussion please contact us at 385-218-2637 or visit us at resnexus.com

  • Which popular or common software does ResNexus integrate with?

    Marketing channels such as Booking.com, Expedia, Airbnb, TripAdvisor, Sabre. We also integrate with your current credit card processor using authorize.net.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for ResNexus. If it's not simple, use broad estimates or ranges for typical setups.

    We provide average pricing on our website by industry at https://resnexus.com/pricing/

    One thing that is unique is that we don't charge a setup fees for Essentials or our Professional editions. In addition, we transfer your data for free. ResNexus Essentials edition comes with a 30 day risk free trial and ResNexus Professional Edition comes with a 60 money back guarantee.

  • Does ResNexus offer a trial or free download available?

    ResNexus Essentials edition comes with a 30 day risk free trial and ResNexus Professional Edition comes with a 60 money back guarantee.

  • Does ResNexus offer any kind of training/education for their product?

    Over the phone, In-person, Support Center, Online Videos.

  • Describe the implementation process and timeline for ResNexus software.

    Depending on the size of property, we can have your property up and running in between 3-10 business days.

  • What are the ResNexus support options? List all.

    Over the phone, In-person, Support Center, Online Videos, Facebook, Email, Chat.