RescueAssist is the next-generation of their market-leading remote support solution, GoToAssist. RescueAssist is a cloud-based service that enables support professionals to resolve their customers' technical issues using screen sharing, mouse and keyboard control and other tools. Individual IT pros or teams can deliver fast on-demand support or access unattended desktops and servers. Through a simple plugin, RescueAssist offers users the ability to quickly and easily start a support session right from the browser. Connect to a customer’s computer on-the-fly by giving them a connection code to enter on a website or sending them a link.