Repsly FAQs

    • Who is Repsly best for - their role(s) within what kind of companies.

      Repsly's primary users are field teams at consumer packaged goods companies who perform field sales, field merchandising, and other retail execution activities.

    • How does Repsly benefit them?

      Repsly users commonly cite experiencing the following benefits: agile retail intelligence, proactive territory management, smarter field execution, and streamlined data collection.

    • How technical do users need to be to use Repsly's software?

      Users need minimal technical knowledge to get started with Repsly. The software is built with social media paradigms in mind, making it as intuitive to use as Facebook or Twitter. Our Customer Success team handles dashboard creation for customers using the Advanced Reporting module.

    • What makes Repsly a leader in this space?

      Repsly is the only solution to combine field activity, in-store, and sales data. In doing so, Repsly users are able to directly connect store-level retail execution activities to their impact on sales performance. Repsly deployed globally in over 80 countries and is available for use in 10 languages.

    • Who are Repsly's biggest competitors (3-5 companies)?

      GoSpotCheck, ShelvSpace, Movista

    • How/why is Repsly better than those competitors (or most others in their market)? What about Repsly is unique, stronger, easier, etc.?

      Repsly is more than simply a data collection or task management tool. It's a complete retail execution solution designed to help brands prove the ROI of their field team and of their retail execution efforts. Its user interface is familiar to use, enabling teams to get up and running quickly and start seeing value fast.

    • What kind of features can customers expect Repsly to release in the near future? And longer term?

      At this time, Repsly does not publicly disclose details of its product roadmap. Some recent enhancements include an overhaul of the order management system, unified login with enhanced security, and territory hierarchies.

    • Which popular or common software does Repsly integrate with?

      Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks Online, HubSpot CRM.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Repsly. If it's not simple, use broad estimates or ranges for typical setups.

      Repsly's pricing is available on an annual or monthly subscription. The following reflect annual pricing options: Organization Package for $29 per mobile user per month, Visibility Package for $49 per mobile user per month, and Optimization Package for $69 per user per month. Enterprise customers are eligible for custom price packages. Web users are complimentary; customers only pay per mobile user.

    • Does Repsly offer a trial or free download available?

      Repsly offers a free two-week trial. A product demonstration is highly recommended prior to trial so that an expert can help users set up their trial account for an optimal experience.

    • Does Repsly offer any kind of training/education for their product?

      All customers have access to a comprehensive online
      Knowledge Base including how-to-guides, tips and tricks, videos, and release notes about
      the product.
      “Repsly University” is a regular series of 30-minute live webinars where all
      customers are invited to hear about new capabilities or tips and tricks are open to all
      customers to attend. Help topics and visual cues are built into the product to prompt users on
      how best to use capabilities in the product and show examples.
      A monthly newsletter is sent to all customers updating them on various topics including how to drive value from their Repsly solution along with key product information.
      Targeted adoption playbooks are sets of best practices for Repsly customers to use during deployments to get their programs online quickly and rolled out their entire team.

    • Describe the implementation process and timeline for Repsly software.

      Repsly customers can start using the software on the day of purchase. Account setup typically takes one business day. Advanced Reporting customers typically need a few weeks to set up data integrations and custom dashboards.

    • What are the Repsly support options? List all.

      Each Repsly customer is paired with a Customer Success Manager who is available to answer questions and provide training via email or over the phone. Users can also contact the support team directly within the application to resolve a specific issue.

    FeaturedCustomers has 1,804,531+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.