“We know that rapid, continuous, incremental and dynamic development processes are the hallmarks of Agile Development. We wanted our upgrades to integrate seamlessly into that environment. Scheduling the upgrades and a steady stream of effective communications with the development teams was essential to reducing the impact of their activities.”

“We used a lot of diagrams, charts and graphs when we were explaining performance issues that were identified during testing. The visuals helped fellow team members to more quickly understand the database concepts and performance metrics we were describing.”