I had just recently terminated another web developer that had no vision of my business model, failed to perform and meet project deadlines, including breaking contractual agreement of website total cost…. this could have otherwise spelled disaster for my business and incurred literally thousands of dollars in added costs, if I had gone forward. After performing the tedious task of researching other web developers recommended by Big Commerce once again, RedHead Labs was the only one that maintained their promises across the board, including meeting launch promise and website development costs. In fact, it is my opinion they try to go above and beyond of what is projected, sometimes to my pleasant surprise. They are the consummate professionals, always. In my first conversation with Rosanne, (owner) I described the situation I had just been through, and thankfully she offered me reassurance and showed me her ability to get me a quote on the total job as promised when others failed this simple task. It was then I knew I was now headed in the right direction. Rosanne along with her remarkable team of web developers, designers and armed with her creative smarts, they provided me with the most beautiful design I could have ever imagined. She collaborated with me on every step forward making sure that she and her design team would fulfill my vision, only sometimes just missing the mark slightly, but it was remedied immediately once further discussion ensued. But as with all things, not everything goes smoothly without a few bumps here and there. And believe me grasping my concept was no small undertaking for them as I am a perfectionist. So my hat is off to them! Once all was decided in multiple phone meetings, they presented me with a mockup that was so elegant, feminine and refreshing, I was overwhelmed. They nailed it with the first concept…. no do over with this team! Then topping it off with the slide show presentation of images after a few subtle tweaks, I could barely contain myself from the emotion I felt on the pure essence of beauty Andy (designer / photo shop extraordinaire) had captured well beyond my imagination. The seamless melding of soft, feminine color influence and site layout has provided my customers ease of use and a wonderful calming experience, with a professional edge while shopping at our new site. The new website feedback has been fantastic and nothing short of all positive. Seth, another great team member, was always a source of comfort if I didn’t fully understand something. He made himself available to me if I needed assistance with anything that concerned me or had me a tad freaked out. No slighting of all those that are part of the RedHead Labs team however, because the camaraderie of everyone involved made for an experience that took me from website catastrophe to website rescue. I was truly blessed with that very first phone call when Rosanne picked up the other end. Thanks again from Sterling Minerals to everyone at RedHead Labs and I look forward to a long and prosperous future together on other projects.

RedHead Labs redesigned our ecommerce website from the bottom up. I seriously looked at 3 other companies and picked Redhead on their design quality, responsiveness and price. All members of the tema were easy to work with and accommodated my requests even after the final payment was complete. It’s a talented team offering a great service!

Working with Rosanne and the amazing staff at Redhead Labs is an AWESOME experience! I have done several projects with them and keep going back. I have found that Redhead Labs offer professional, intelligent, creative designers and technicians that listen to your needs and deliver above and beyond your expectations. Currently, they are developing my corporate branding and a new website that will be launched soon. If you are looking for something to set you apart from the rest, than Redhead Labs should be your choice.

I have worked with Rosanne and her team on the building of two different sites. Both sites were/are phenomenal, fresh, and attractive. I have had customers comment that they picked my company for their needs because of the website’s professional look. RedHead Labs has been great in suggesting options to meet the technology challenges I have had; providing a faster way of streaming customer information to me and the ability to track my productivity and orders. Great company. Always pleased with their end product!

After a disappointing year with another development group and investing substantial sums of money we found it necessary to start over. Increased traffic and no increase in sales. Subsequently many development groups were contacted and it was difficult to separate fact from fiction buts lots of promises. Suggested development costs were quoted and then generally revised upward if we showed interest. Redhead Labs was contacted after seeing their listing on the BigCommerce site. They were contacted and our situation reviewed. They made no promises but did enumerate the changes that appeared necessary to enhance sales. Their price was realistic, timing was acceptable, and their references checked out. They created a new design, web content, functional navigation, and integrated order processing with our call center and fulfillment house. Minimal demands on us so we could continue running our business as they did their development. The Redhead Team were effective, courteous, and most important effective. We’ve been up and running for 3 weeks…they have followed up on every glitch that comes with a start up…fast. When the site went live customers had no trouble with orders. Our call center had no problem placing their orders…previously we spent 3 to 4 hours every day correcting errors. Total $ cost for the new website is about 50% less than quotes we received when searching for a web design groups. I endorse Redhead and we are available at any time to provide a reference for the group.

We are very pleased with the website RedHead Labs designed for us. The new site is easy to navigate. Our books are beautifully showcased. Many of our customers are English as a Second Language speakers. They need to be able to find information quickly and easily, without going through a lot of dense text in English. RedHead understood this and designed the site accordingly — even putting a Google Translate bar prominently at the top of the page. Our kick-off call with Rosanne was really helpful in understanding the process. We appreciate the fact that Rosanne, as the head of the company, checked in with us along the way to ensure that everything was running smoothly. The rest of her team provided very good support throughout the process. We look forward to our future cooperation.

First of all, let me just say that anytime I called, someone always promptly answered with a friendly may I help you attitude and that is PRICELESS! After being frustrated time and time again to the point of despair from former website developers, I finally found what I was looking for thanks to Redhead Labs. Rosanne and her team came to my rescue and exceeded all my expectations. On our very first meeting, I presented them with a host of past shopping cart problems and a deadline I needed to make for upcoming business shows, they immediately set me up with Big Commerce and expedited my new website. Having a website that looks great, operates properly and flows smoothly gives me the Self-Confidence I need in having a successful business! Hats off to you Redhead Labs, keep up the Good Work.

If you are looking to develop or redesign your web site, Redhead is the place. Our business was in dire need of a web site upgrade from our old Joomla site. We found the people at Redhead both creative and competent in providing not only the design elements for the site but also in helping us integrate our site with our Interspire email marketing software. I would highly recommend the Redhead team if you are looking to build a first class web site.

We looked far and wide to find Big Commerce Development Partner with creative talent to design an engaging & innovative website that works. After reviewing Redhead Lab’s work online, we could see that these guys are unique. So we approached them all the way from Sydney, Australia and have not looked back. They took time to understand our brand’s essence and came up with designs and ideas that surpassed our expectations. Their technical expertise helped integrate our website with cloud accounting & CRM set up. The nicest people to do business with: friendly, patient & helpful with utmost integrity. I would highly recommend RHL to anyone looking for something special!