"After meeting with numerous Website Design Companies, we were impressed with the friendly and creative outlook at Red-Fern Media and it was decided they were the Company we would most benefit working with. Our core Business of Coffee Machine Sales is a competitive Market which is why we needed not only an easy to use ecommerce Website, but also a site that gave customers specific, easy to follow information that is crucial when purchasing a high end Coffee Machine for either Home or Commercial use. Red-fern have developed a site where once Orders are placed, they will receive automated Confirmations, Tracking Details and Invoices to ensure that they are updated on their Order at all times. Redfern also created a Leasing Tool which allows Customers to contact us requesting specific Information, this has been essential to our increased turnover due to many potential Leasing Customers gathering a number of quotes to make their final decision. There are a number of Products in our range, so the Red-fern Development Team suggested it would be useful to Customers if we created a Product Comparison Tool in Order to help Customers decide which Product would be most suited to them. This has been a huge success and Customer feedback has been positive. As our Market thrives on repeat Business, we are currently working with Red-fern to develop a Bespoke CRM system which will enable us to store information and target specific Customers based on their buying trends. Throughout development of the site, Red-fern Media highlighted the importance of regular meetings to help us achieve exactly what we required from our site, and this in turn has doubled our sales in the first quarter alone."