10 Recondo Technology Testimonials

“I would absolutely recommend this as the solution for any hospital that uses the Epic Beneft Collector. Working with Recondo, everything goes smoothly. Best of all, we’ve seen our point-of-service collections steadily increase.”

"Our Patient Access staff logs in to SurePayHealth, which helps us deliver an accurate patient statement prior to service, including assessment of insurance eligibility, deductible status, co-payments, co-insurance, and out-of-pocket patient totals."

"We were very happy to have gone over our front end collection goal and of course SurePayHealth™, helps make that happen. Our goal for 2014 was $3.2 million and we collected over $3.7 million so we had something to brag about."

"We knew we just needed to get estimates right the first time, up front. For that, we needed the right tools."

"After working with other vendors in the past, I have been delighted by what a pleasure it is to work with Recondo. They are eager to hear our suggestions and feedback. When payers change their websites, the Recondo team works quickly to update their system and get us the information we need."

"We're very happy with both SurePayHealth and EligibilityPlus. The software is very user-friendly so new users should have little or no difficulty transitioning to using both services."

“With no other changes made in the above time period that would affect Patient Access functions, it’s obvious that these improvements are a result of Recondo’s automation technology. And work is visibly more productive. Our staff no longer have to spend so much time following up on authorizations and eligibility—the work exception lists just tell you."

"We selected Recondo Electronic Claims Management and Statement Services to help us reduce our operational costs, which in turn gives us the ability to support the care our community has come to expect."

“The first part of this process involved reaching out to vendors that I’d heard good things about. Then I put together a team of everyone who would use or have a stake in the new automated patient pricing tool."

"We continue to roll out Auth-DP across other areas of the hospital, and Recondo has been responsive and quick to load additional payers so we can use Auth-DP and track all authorizations in a single system, including the payers we have to call manually because those payers don't have portals."