“The simplicity, durability and ruggedness meant that RealWear's devices stood out from a clinical perspective. It's important to note that this technology is not about replacing people or the human touch that’s so central to compassionate care; it's about facilitating on-the-job learning through a communication system, creating an experience that closely resembles having an experienced professional in the room.”
“The new devices allow our team of to support our network with a virtual visit, which is as close as possible to the agent being in the centre. Factors such as time out of the office, speed to booking and travel time are stripped out, leaving only the value of having our Technical Support Agents virtually in the Van Centre to support the diagnostic process.”