"Idox has had a significant impact on the Greater London Authority. One of the things we need to do in the public sector is save money and we've managed to achieve that; but more importantly we've improved the level of service provision to our clients, both within this building and …

“We worked closely with the IT, customer service and senior management teams within Taylor Wimpey to design and deliver an innovative customer service platform, which could cater to all customer needs, and reflect the diversity of experience customers had wherever they were buying their home.”