RapidSpike is a Digital Experience Monitoring Platform that interacts with digital platforms exactly as customers do. Fast, secure and well structured digital platforms achieve better revenue conversion, improve user experiences and reduce global energy consumption. RapidSpike pinpoints critical platform issues and improvements by collating real time and synthetic data on customer interactions and system performance into clear compelling actionable insights.
“It is a fairly intuitive system to use. We haven’t had any major issues with them, which is hats off to them in the way they’ve set it up. As a business we’ve been able to adopt it easily and get value out of it straightaway.”
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