"When we started the business three and a half years ago, our website’s eCommerce section never really got off the ground. There were far too many different items on it and various complications: it wasn’t really doing anything for the business. There were lots of challenges, and we learnt a lot on the way, but we soon knew we needed a website that worked for us. We first came across Raindrop about 18 months ago. The first thing that struck me was that Michael really knew what he was doing and what he was talking about. I could tell from previous (poor) experiences that he wasn’t trying to oversell: it was almost as though Michael was working with me as part of my company. Raindrop really are very good at what they do, and you can see the clear results. That’s the big thing: we’re starting to see business growth from people contacting us who have found us online. Having Raindrop on board is something I see as a huge part of our future. Without Raindrop, I feel NGT would be in a far worse place."