“The improvements brought on line in the Preship area in April of 2009 has had a significant positive impact to the shipping department. [Implementing Radley has] cut in half the time it takes to process orders [and to] clean orders systemically. Orders lacking shipping information or having errors are identified in one screen. A report can be generated with the error(s) on that order. This part of the functionality has greatly reduced the time spent on handling unshippable orders. [Radley] as a whole is largely responsible for going from a waste filled 2-step process to a 1-step Lean process at the point of shipping. The feedback from the shippers has been nothing but positive.”