“I wanted to reach out to you and let you know that Jim Flick has been extremely helpful and always available to answer questions when they arise. He is very patient and understanding of conflicts we may be having on site with all devices and cameras. I have enjoyed working with him. He definitely gives peace of mind knowing that I have another person monitoring the system for the first couple weeks or so to make sure everything is up and functioning correctly. He is definitely out to make sure the customer is completely satisfied with the product and service.”