Queue-it is the leading developer of virtual waiting room services to control website and app traffic surges by offloading visitors to an online queue. Its powerful SaaS platform enables online ticket vendors, ecommerce companies, educational institutions, and public-sector services around the globe to keep their systems online and visitors informed, capturing key revenue and online activity on their most business-critical days. The use of Queue-it has ensured online fairness during high-demand situations for billions of consumers worldwide. The company has offices in Denmark and the U.S.
“At the end of June, new students to Aarhus University apply for admission to their preferred Bachelor programmes. They get a reply one month later. Within 14 days from July 30th at midnight, the students must confirm their application using Aarhus University’s normal self-service system. The system is designed to handle several thousand users per hour. Over the last couple of years, we have noticed that traffic wildly exceeds capacity during the first few opening minutes, causing long response times and users being thrown off. On social media, we can see that prospective students hold “acceptance parties” on the night of July 30th, with the purpose to create a heavy user overload situation to bring our system down. They bring their laptops to the party and all press “ENTER” at the same time at midnight. When we have problems, they view it as a success. This year, we disappointed them by placing them in a neat queue.”
Read Queue-it Reviews, Testimonials & Customer References from 27 real Queue-it customers.
Browse Queue-it Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Queue-it.