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"The whole Questers team have been a dream to work with because they want us to have the best experience and outcome. We rely a lot on good communications and keeping each other honest, which has resulted in the start of a fantastic base for us in Sofia."
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Ripple IT is implement IT strategy, support end-users, and basically make sure people can get their jobs done. Their most popular service, Beyond Support™ bundles everything a smaller company needs to help people get their work done from monitoring and backup to unlimited IT support, all for an easy fixed fee.
ServerCentral is a global data center services provider based in Chicago, IL. They provide, manage, and support mission-critical infrastructure for small businesses to the Fortune 500. ServerCentral provides high-performance colocation, cloud, network and managed services at data centers across North America, Europe, and Asia.
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