"We were just plain hitting a wall with our existing system inhibiting any additional growth—the challenges associated with printing, distributing and keeping track of the huge number of paper pick tickets were becoming overwhelming. [Many] years ago, Wal-Mart was not even a factor in our business and today, they're our largest customer. To supply them and other customers like Home Depot and Ace Hardware more efficiently, and to continue growing beyond where we are now, it was clear we needed to change to a paperless, wireless WMS."