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Q°emotion is a semantic and emotional solution for analysing the opinions of your customers and employees. Their AI solution qualifies and quantifies Emotions in the Customer Experience. Their technology provides emotional insights from any customer reviews, verbatim / open comments (surveys) or written messages (social networks, online reviews, emails, chatbot).
"Q°Emotion, emotion in all its states, effective and relevant. This new and complementary axis of analysis allowed us to immerse ourselves in the emotional journey of our clients and to …
“The Q°emotion solution has enabled us to highlight the pain points of our consumers and to understand them through emotional clues. In addition, we were able to communicate the emotional …
“The Q°Emotion platform allows us to analyze the verbatim collected in our satisfaction surveys, and thus better understand the expectations of our members. The analysis of the emotions contained in …
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