Q°emotion is a semantic and emotional solution for analysing the opinions of your customers and employees. Their AI solution qualifies and quantifies Emotions in the Customer Experience. Their technology provides emotional insights from any customer reviews, verbatim / open comments (surveys) or written messages (social networks, online reviews, emails, chatbot).
“The Q°Emotion platform allows us to analyze the verbatim collected in our satisfaction surveys, and thus better understand the expectations of our members. The analysis of the emotions contained in each verbatim enriches the analyzes and makes it possible to detect weak signals. The rendering platform is intuitive and ergonomic, and makes it easy to handle verbatim.”





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