QBox analyzes and benchmarks your chatbot training data by visualizing and understanding where it does and doesn’t perform, and why (for your chosen NLP provider). It will test, understand and Fix your chatbot model – all in a matter of minutes. Their tool, QBox, helps improve your chatbot’s accuracy, giving you 100% confidence to deploy.
"QBox is a pivotal partner in Vodafone’s goal in improving TOBi across our global markets, and our partnership enables us to increase the accuracy of responding to our customers through our digital and voice platforms. As technologies evolve and with the ever-changing nature of the conversational AI market, our TOBi trainers have learned how to optimise and reach high-performing levels of TOBi models, thus increasing our domain and increasing our NPS scores."
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