Read 13 Pylon reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Pylon as their undefined

Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.

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Customer Rating Review Scorebased on 410 reference ratings
4.8/5.0 (410)
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13Testimonials

  • “I was told what we wanted was infeasible by other vendors and we were asking for the moon. Pylon came in, they had the right functionality, and it's saved us 100s of hours in operational time and improved reliability doing so.”

    Charles FolsomHead of Customer Success
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10 Case Studies

  • How Hightouch Scaled to over 300+ Customer Slack Channels

    Teresa NestebyHead of Success Engineering
9 more case studiescurrently locked

Additional Pylon Information & Resources

Read Pylon Reviews, Testimonials & Customer References from 13 real Pylon customers.

Browse Pylon Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Pylon.

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