Pylon References Capped?

Access even more references from these marketplace competitors

  • 4.7 / 5.0 (4431)
    Premium 297+ References
  • 4.7 / 5.0 (7060)
    Premium 1332+ References
  • 4.8 / 5.0 (3455)
    Premium 192+ References

Pylon

Read 12 Pylon reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Pylon as their Customer Support Software

Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.

Show more
  • 12 Testimonials View
  • 10 Case Studies View
  • No
    Videos Yet
    Customer Videos
Customer Rating Review Score based on 727 reference ratings
4.8/5.0 (727)

12Testimonials

  • "After working extensively with industry standard big-box ticketing systems, it became glaringly obvious that a ticketing tool could be done better. I knew that I needed a tool that was …

  • “We work in Slack-heavy environments. Email just felt archaic. And Zendesk hadn’t changed in a decade.”

  • "Previously took us 3 days to send a message to our 500+ slack channels. now it takes 3 minutes.”

11 more testimonials currently locked

10 Case Studies

  • Replo's Journey from Zendesk to Pylon

  • Why Material chose Pylon over Zendesk

  • How OneSchema Scales Slack and Microsoft Teams Support

9 more case studies currently locked

Additional Pylon Information & Resources

Read Pylon Reviews, Testimonials & Customer References from 12 real Pylon customers.

Browse Pylon Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Pylon.