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Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.
“We work in Slack-heavy environments. Email just felt archaic. And Zendesk hadn’t changed in a decade.”
"Our customers are developers who expect quick, actionable support. We needed a way to meet them where they work without slowing down."
“Shared Slack channels are no longer a black box. Our engineering team now has visibility into customer issues and can collaborate on them internally with support. Support gets to see …
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Browse Pylon Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Pylon.
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