Read 13 Pylon reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Pylon as their undefined

Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.

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Customer Rating Review Scorebased on 430 reference ratings
4.8/5.0 (430)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

13Testimonials

  • “We rely on Pylon for nearly 100% of customer comms and support. It’s become the essential tool for our customer success teams.”

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10 Case Studies

  • Vellum Unifies Support Across Slack Connect and In-App Chat

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Additional Pylon Information & Resources

Read Pylon Reviews, Testimonials & Customer References from 13 real Pylon customers.

Browse Pylon Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Pylon.