Read 13 Pylon reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Pylon as their undefined

Pylon is a real-time customer operations platform helping B2B companies scale customer success and support over Slack, Teams, and Discord. They've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these chat-based platforms instead of email.

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Customer Rating Review Scorebased on 542 reference ratings
4.8/5.0 (542)
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13Testimonials

  • “Shared Slack channels are no longer a black box. Our engineering team now has visibility into customer issues and can collaborate on them internally with support. Support gets to see the issues and internal discussion straight from Intercom. Everybody is happy!”

    Lukas KöbisCo-Founder
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10 Case Studies

  • How AssemblyAI Scaled 24/7 Support with AI Agents and Runbooks

    Lee VaughnManager of Support Engineering
9 more case studiescurrently locked

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Read Pylon Reviews, Testimonials & Customer References from 13 real Pylon customers.

Browse Pylon Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Pylon.

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