PSI True Talent Testimonials

"It is particularly important that we do this because more than ever before our managers will be central to our ability to deliver effective bookshops: the decisions that define the character of our bookshops will fall to them in the new role. The future of Waterstones ultimately rests on the skill and effort of the bookselling teams in our shops and the leadership given to them."

"JCA Global, a PSI Business created a safe environment where we could explore current ways of working. They encouraged us to challenge ourselves and each other to drive greater team collaboration and effectiveness and move forward in a very real and tangible way."