PSI True Talent Testimonials

“We’re looking for nurses who demonstrate respect and support, empathy, composure, self-management and service orientation.”

"It is particularly important that we do this because more than ever before our managers will be central to our ability to deliver effective bookshops: the decisions that define the character of our bookshops will fall to them in the new role. The future of Waterstones ultimately rests on the skill and effort of the bookselling teams in our shops and the leadership given to them."