Provenir FAQs

    • Who is Provenir best for - their role(s) within what kind of companies.

      Provenir works with fintechs and financial services providers in all sorts of use cases - including fraud, ecommerce, buy now pay later, digital banking, challenger banking, insurance, SME lending, auto financing, consumer lending, digital onboarding, credit cards, e-wallet, telco, secured lending/mortgages, and embedded finance. Our main customers are focused around the roles of risk (risk officers, head of credit risk), data science (data officers, data scientists, data analysts, data engineers, BI), information (Chief Information/Technology officers, head of development, senior IT).

    • How does Provenir benefit them?

      Provenir software allows you to take control of your risk strategy with data, AI and decisioning capabilities unified into one, no-code solution. Our industry-leading AI-Powered Data and Decisioning Platform, managed through a single UI,
      empowers you to innovate further and faster than ever before, driving the continuous optimization you need
      to power growth and agility, without increasing risk. Our solutions allow you to rapidly overcome the challenges that hold you back such as data integration, AI deployment and decisioning automation.

    • How technical do users need to be to use Provenir's software?

      Provenir helps with your current technology challenges by eliminating them. Designed and built to power agility, our cloud-native, no-code technology puts your team in control. Independence replaces vendor-reliance, and seamless support for business growth replaces unscalable technology. No-code, visual drag-and-drop interface puts your team in control of designing, testing and deploying integrations, decisioning workflows, and analytics tools.

    • What makes Provenir a leader in this space?

      Provenir’s industry-leading AI-Powered Data and Decisioning Platform uniquely combines real-time, on-demand data access, embedded AI and world-class decisioning technology. This provides a cohesive risk ecosystem to enable smarter decisions across the entire customer lifecycle – with diverse data for deeper insights, auto-optimized decisions, and a continuous feedback loop for constant improvement both at onboarding when assessing risk and monitoring ongoing transactions for fraud.

      Data Cloud + Marketplace
      The Provenir Marketplace is a comprehensive fintech data and intelligence ecosystem spanning the complete customer lifecycle with data types such as identification, document verification, open banking, PEPs/sanctions, business data, bureau data, mobile data, email data, device data, social validation, and alternative data covering 350+ behaviors. This curated data adds value across areas such as KYC, origination, credit risk, financial inclusion, and fraud. Users can select from >535 country/data/partner combinations through the Provenir Marketplace’s single API to create rich, customized datasets that best meet their needs.

      Provenir AI
      Simplified AI drives instant business value enabling organizations to eliminate development and deployment challenges and make smarter decisions. Provenir AI is a purpose-built solution that automates the development, selection, deployment, and retraining of models. Fed by data from the Marketplace and real-time decisioning performance, Provenir AI uncovers data insights and patterns that inform and retrain models in real-time, for more accurate decisions while managing bias through data diversity.

      Decisioning Cloud
      Decisioning is where the true value of data is uncovered, with automated decisioning and AI helping make more informed decisions across the customer lifecycle. With data more accessible and usable, financial services organizations can automate complex decisions by turning predictions into decisions that drive world-class customer experiences.

      Provenir helps its customers to reduce bad rates by more than 60%, offer unrivalled digital experiences, power rapid global expansion, reduce customer onboarding and underwriting time from days to minutes, and improve the customer experience with instant decisioning.

    • Who are Provenir's biggest competitors (3-5 companies)?

      Experian
      GDS Link
      In-house development

    • How/why is Provenir better than those competitors (or most others in their market)? What about Provenir is unique, stronger, easier, etc.?

      Several factors separate Provenir from other vendors. Provenir’s no code platform empowers business users to design, test and deploy integrations, decisioning workflows and analytics tools without vendor and IT development team reliance. With its prebuilt data integrations and a visual, drag and drop interface, changes can be made easily, reducing time to market and enhancing organizations' ability to respond to evolving consumer needs. Provenir combines this no-code technology with Platform-as-a-Service cloud advantages, eliminating maintenance and hardcoding, adding in auto-scaling capabilities to support growth. Our cloud-native technology has the agility and flexibility to power a wide variety of use cases from digital onboarding to real-time account management.

      The Provenir Marketplace is a comprehensive fintech data and intelligence ecosystem spanning the complete customer lifecycle with data types such as identification, document verification, open banking, PEPs/sanctions, business data, bureau data, mobile data, email data, device data, social validation, and alternative data covering 350+ behaviors. This curated data adds value across areas such as KYC, origination, credit risk, financial inclusion, and fraud. Users can select from >535 country/data/partner combinations through the Provenir Marketplace’s single API to create rich, customized datasets that best meet their needs.

      A centralized UI connects to all necessary data to power a continuous feedback loop, where both historical and real-time data are used to auto-optimize performance on an ongoing basis. Model performance and accuracy can be monitored and adjusted in real time, allowing organizations to operate at maximum efficiency and run the most accurate models possible.

      The Provenir platform can be deployed quickly with clients experiencing value in 60-90 days vs 6-12+ months with other providers.

    • What kind of features can customers expect Provenir to release in the near future? And longer term?

      We will continue to enhance and expand our data, AI and decisioning capabilities to provide the innovation fintechs and financial services providers need to disrupt the industry.

    • Which popular or common software does Provenir integrate with?

      The Provenir platform is cloud-agnostic. Customers can choose from industry-leading offerings including AWS, GCP and Azure for maximum cloud advantages.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Provenir. If it's not simple, use broad estimates or ranges for typical setups.

      Pricing is subscription based.

    • Does Provenir offer a trial or free download available?

      Not at this time.

    • Does Provenir offer any kind of training/education for their product?

      Provenir offers online learning with a full suite of modules designed to promote a cohesive learning environment. With training modules available in multiple languages, our online options enable ultimate flexibility. If you have employee turnover, our system ensures your team always has access to the knowledge and resources they need. We also offer quarterly in person training sessions, covering everything from the basics of the Provenir Web Studio to scorecard models and user management – all in a collaborative team setting with Provenir expert instructors.

    • Describe the implementation process and timeline for Provenir software.

      A project manager is assigned to help the customer plan and scope their requirements and resource needs. Based on this analysis, a statement of work and timeline will be created and work initiated. Provenir’s Professional Services team can implement solutions in 90 days or less.

    • What are the Provenir support options? List all.

      Online and phone support are available 24/7.

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