“Resource Management Service (RMS) has experienced tremendous growth over the past 68 years with a client base and underlying business that has become ever more complex. These dynamics required the implementation of a robust, yet sophisticated and user friendly CRM system that our employees could learn quickly, but would fit the needs of a multi-billion dollar investment business. Additionally, we required a system that was flexible enough to fit the needs of the timberland asset class. For RMS, ProTrak fulfilled these requirements and more, all while providing personalized user support that was responsive and dependable. We were able to fully implement and roll out ProTrak to our userbase after only a few months. ProTrak is now viewed as a critical system by the RMS Investment Management team and, in many ways, is helping us be more organized and brings more value than we could have anticipated.”