Proto is a leading generative AI platform for local customer experience. Powered by GPT and a proprietary AI engine, Proto's AI Customer Experience (AICX) Platform automates transactions, tickets, bookings, and other high-volume interactions for local and mixed languages across text, voice and 20+ messaging channels. Proto is globally-recognised for its inclusive AICX solutions across the government, financial, health, and transport industries.
"In the spirit of helpfulness, we are excited that we can serve our customers more efficiently in this way through our digital platforms. We are constantly challenging ourselves to re-imagine help by being more responsive to our customer’s needs and making our interactions helpful, easy and safe."
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