Prophix Software FAQs

  • Who is Prophix Software best for - their role(s) within what kind of companies.

    Prophix is designed to empower the office of finance and is best suited for finance professionals, as well as budget/plan data entry personnel. This could include HR for staff planning or operations for capacity planning.

  • How does Prophix Software benefit them?

    Prophix is built and designed by financial professionals for financial professionals. Prophix enables you to move beyond excel and drive performance, simplify and automate financial processes, and allows you to access your data when you need it most.

  • How technical do users need to be to use Prophix Software's software?

    The most novice users will find the Prophix interface intuitive and easy to navigate. No coding is needed to perform any task.

  • What makes Prophix Software a leader in this space?

    Whether it is via automation of tasks, simplified data entry, or complex forecasting, we have designed and delivered an application that simplifies the lives for finance professionals. Prophix is designed and built as a complete solution, providing you a consistent user experience that can grow with your organization. You can implement the pieces you need immediately, then incorporate other functionally over time without the need to purchase additional modules. Our presence at the top of peer -review sites and analyst evaluations are proof that we are a leader in the space.

  • Who are Prophix Software's biggest competitors (3-5 companies)?

    The market and CPM space is constantly changing making it difficult to say who our most common competitors are. Microsoft Excel continues to be used extensively for FP&A until something bad happens to the Planning workbook. This is when Prophix steps in and shines.

  • How/why is Prophix Software better than those competitors (or most others in their market)? What about Prophix Software is unique, stronger, easier, etc.?

    Prophix is a fully unified Corporate Performance Management solution which has a dynamic and robust set of capabilities. All components are built by Prophix and are included with your initial purchase with no need for additional modules or add-ons.

  • What kind of features can customers expect Prophix Software to release in the near future? And longer term?

    Artificial Intelligence (AI) technology has been supercharged by the cloud. As a key tenet of Prophix’ innovation agenda, we are investing heavily in the application of Natural Language Processing and Generation, Chatbots, Machine Learning, Anomaly Detection and Predictive Analytics to performance management challenges.

  • Which popular or common software does Prophix Software integrate with?

    Prophix integrates with any G/L, ERP, HRIS or any source system to import data relevant to the Prophix model. We can perform transformations, mapping and other manipulations as part of the data set if needed.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Prophix Software. If it's not simple, use broad estimates or ranges for typical setups.

    Every software implementation is tailored to the customer, including licenses, maintenance on-site and remote training, customized reports and templates. For a better understanding of our pricing, contact one of our sales consultants.

  • Does Prophix Software offer a trial or free download available?

    Although we do not offer a free trial of Prophix, we are happy to walk you through the product in depth during a live presentation.

  • Does Prophix Software offer any kind of training/education for their product?

    Prophix provides two options for training:

    Live Instructor Lead Training: Our instructors will deliver on-site or remote training. We also have a monthly offering of live courses that are scheduled in different areas of North America. We can also customize our course content to reflect the customers model and either deliver the material or take a train-the-trainer approach.

    On-line Prophix Academy: The Prophix Academy offers a Learning Management System (LMS) where courses can be taken online. The online content follows the same proven methods as our live training with the added benefits of being available 24/7 and reviewed as many times as you like.

  • Describe the implementation process and timeline for Prophix Software software.

    In a matter of weeks, you will be up and running with your Prophix model. We take a collaborative approach to our implementations which allows our customers to learn as they go with a Prophix expert at their side. We seldom use 3rd party implementers to work on your projects, but when we do they must pass a rigorous certification process first.

    Here is what will happen:

    1. Software installation and initial setup
    2. Training
    3. Discovery and Design
    4. Data Integration Services
    5. Execution
    6. Solution testing and training
    7. Go-live and post-production consulting support

  • What are the Prophix Software support options? List all.

    • Support Portal with FAQ, product documentation, release notes.
    • Live Support where you can speak to a Prophix expert live.
    • Customer Success Team is there to also answer questions and escalate concerns when needed.
    • Online Academy is available to walk through “how to” videos.
    • Feedback Forum where you can log and vote for enhancements to Prophix.