Read 5 Premier CX reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Premier CX as their undefined

Premier CX is a award-winning conversational designers, content creators, brand experts and audio/video specialists are passionate about delivering the best experience in every contact centre channel. Working with all contact centre platforms, whether your system is on-premise or an omnichannel, cloud-based solution, they’ll share their skills and expertise to humanise the relationship between your technology and your customers.

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Customer Rating Review Scorebased on 532 reference ratings
4.8/5.0 (532)

5Testimonials

  • "At the start of 2020 the success rate of Identifying and Verifying customers’ accounts before speaking to an advisor was @55%. This increased to an average of 82% over the course of 2021 with some weeks achieving a success of +90%! This is turn gave us the base to develop additional automated journeys and resulted in over 1.5 million transactions (simple and complex) being completed by automation in 2021 without the need to speak to an advisor."

    Philip TannerVoice Contact Channel Manager
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5 Case Studies

  • Average of 6.4% of calls handled by the bot, peaking at 15% Reduction of 2.6k calls handled by agents

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Additional Premier CX Information & Resources

Read Premier CX Reviews, Testimonials & Customer References from 5 real Premier CX customers.

Browse Premier CX Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Premier CX.

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