Postman FAQs

  • Who is Postman best for - their role(s) within what kind of companies.

    Postman is useful for any company that handles APIs. Since Postman has such broad capabilities and comprehensive API tooling, our customers can be anyone. We have customers in sales, IT execs, security and procurement, Engineering managers, of course, developers, and more.

  • How does Postman benefit them?

    Postman makes building connected software easier by providing one place to build, test, collaborate, automate, and monitor APIs. API development can be complex and difficult without the right tools. To simplify the process, Postman breaks down each step, provides code snippets, and has a huge repository of resources like tutorial videos and articles, meticulous documentation, and countless more resources created by the Postman community.

  • How technical do users need to be to use Postman's software?

    Postman can be as simple or complex as necessary depending on the use case. The app allows users with no code experience to manipulate public APIs, offers code snippets that allow users to test without writing any code, and more.

  • What makes Postman a leader in this space?

    Postman is the only complete API development platform. We start our development by listening to users, and as such, have created a platform that embodies most API needs. We realize that collaboration is a key component in the API-first world. As most tools were built for the code-first world, we saw that development teams didn’t collaborate with each other well, so Postman’s UI promotes collaboration at every step.

  • Who are Postman's biggest competitors (3-5 companies)?

    Some of our competitors include tools like Paw, Mulesoft, and Insomnia.

  • How/why is Postman better than those competitors (or most others in their market)? What about Postman is unique, stronger, easier, etc.?

    There are plenty of API tools out there, but most API tools offer singular services like testing or mocking. Postman is unique because it offers features that cover the entire API lifecycle on one platform. We are developer focused, we provide easy collaboration, and we have a massive community that contributes to Postman resources and to extending Postman’s capabilities.

    Postman is most often considered the industry standard for API tooling. Many of our competitors have called their products “an alternative to Postman,” which essentially touts Postman as the gold standard.

  • What kind of features can customers expect Postman to release in the near future? And longer term?

    All of our development starts with users. We are lucky to have an active community that provides useful feedback on their needs. We’ve organized our upcoming releases on a public Trello roadmap so everyone can stay up to date on our development: https://trello.com/b/4N7PnHAz/postman-roadmap-for-developers

  • Which popular or common software does Postman integrate with?

    We have a growing list of integrations including APIMatic, Big Panda, Postman Pro API, Datadog, Dropbox, GitHub, Slack, VictorOps. You can browse all of our integrations here: https://www.getpostman.com/integrations/#postman-integrations

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Postman. If it's not simple, use broad estimates or ranges for typical setups.

    We offer a free Postman option, Postman Pro for $8/month per person, and Postman Enterprise for $18/month per person. Our pricing page is kept up to date and includes all of our plan and pricing details: www.getpostman.com/pricing.

  • Does Postman offer a trial or free download available?

    Postman is dedicated to providing a full, free product for anyone to use. We believe that anyone should be able to fully utilize Postman so that they can understand the value without any barriers. Postman free is great for small projects for individual developers or small teams.

    Anyone can download Postman for free here: www.getpostman.com/downloads/.

  • Does Postman offer any kind of training/education for their product?

    We offer online training sessions for beginners and experts. Anyone can sign up for live, online training here: training.getpostman.com/catalog. In addition, our active community is always creating great resources that we share almost daily on Twitter. You can find the newest Postman tutorials, recipes, and thought pieces here: https://twitter.com/postmanclient.

  • Describe the implementation process and timeline for Postman software.

    Postman is easy to set up and start using. Just download the native app for iOS, Windows, or Linux here: www.getpostman.com/downloads/, and then create a free account so that your information is saved and secure.

    You can follow the steps in our getting started guide to start using Postman right away (https://learning.getpostman.com/getting-started/) or refer to our robust docs to get an in-depth understanding of Postman procedures (https://learning.getpostman.com/docs).

  • What are the Postman support options? List all.

    Submit a bug or feature request on GitHub: github.com/postmanlabs/postman-app-support/issues

    Ask the Postman community: community.getpostman.com/?_ga=2.79605460.1526547041.1555343744-403916641.1541712103

    Visit our learning center for docs, how-to’s, and tutorials: learning.getpostman.com/?_ga=2.79605460.1526547041.1555343744-403916641.1541712103

    Check the status of our app: status.getpostman.com/?_ga=2.75360850.1526547041.1555343744-403916641.1541712103

    Submit a ticket via email to help@getpostman.com