"Thank you for the branding strategy session and all of the work that led up to this. The manner in which PO’Sh have captured and interpreted the “hot issues” of the internal and external face of IDP has resulted in an ideal set of recommendations. The measure of this was the silence and intent listening that you received from your audience. It was clear that you had listened to us so we listened to you, it was one of those rare moments where we find ourselves with nothing to say as it had already been said."