“We have seen noticeable, positive changes in our IT department. most specifically, the role that a true chief information officer plays on our team. Right now we have a true member of our team, even if he’s not technically a City of West Linn staff person."
“Polar has put into place a project roadmap that addresses both short-term wins and long-term projects. Our goal is a centralized IT environment that is easier and less costly to manage. We have come to expect a high level of service to both Project Managers and end users."
"Polar has saved [us] a lot of times. Now, I learn of a problem after one of Polar’s guys have proactively fixed it. That’s really one of the nicest benefits. It makes my life very easy."
“Not only did Polar Systems meet our tight cut-over time line, they did so with ease. The engineers involved documented our infrastructure, converted us over to their management platform and got us up and running despite the chaos of moving from one location to another.”
“Before the upgrade our IT person had to run all reports himself using our 25 year old practice management system. Now anybody that has authority can run a report, and they’re produced in real-time. We can view the information on the screen, create a PDF, or create an Excel spreadsheet. This upgrade has made our business more efficient.”
“The response by the Polar team was not only quick but it addressed our immediate concerns in a way that truly fit our business needs. A Polar network administrator was on-site during the first month to bridge the gap from what we had to where we were going with the PolarStar program. They were instrumental in the success of our move. Our business operates 7 days a week and with the right planning and execution Polar was able to have our new facility up and running literally overnight.”