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Fieldpoint provides a next-generation field service management and project job costing software that helps their customers compete successfully in an increasingly dynamic world. Their specialized integration with CRM and financial management systems provide their customers with enterprise visibility while streamlining sales and service operations. With over 25 years of experience, over 750 valued customers, and a solid network of reselling partners, Fieldpoint enables service organizations to run leaner, smarter and more profitably.
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
Workever is an exciting solution to field workforce management, particularly for small and micro organizations with up to 250 users who have the same productivity needs and customer service expectations to meet as larger companies. Their innovative product is an app-based service available on Mobile, Tablet and Desktop which takes advantage of existing in-house technology making it both easy and affordable for smaller companies to adopt. Workever also connects to many existing business applications such as accounting packages, route navigation and much more.
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