“The TalkTalk Board is highly data-driven. We require KPI’s from all areas of the business to manage effectively. Technology delivery was an area that lacked a ‘balanced scorecard’ of metrics to share with the C-suite. Plandek provides those metrics whilst also enabling the delivery team (from squad level upwards) to …

“The implementation of Plandek gave us the opportunity to revisit our Agile DevOps objectives and the metrics most suitable to measure success over time – the DORA metrics were a useful start point, but we went further.”