PhaseWare Tracker is tightly integrated with Outlook so you can use the Outlook email client and user interface to handle email between Tracker and your customers. PhaseWare: Incident management, ticket management, customer management, and knowledge management made easy.
"The excellent support in automating our customer service and technical support records has been invaluable. PhaseWare fills a definite need for businesses that are positioned for growth and want to combine efficiency and customer service. PhaseWare helps FSR sales, technical support and operations work more efficiently and productively together. PhaseWare Tracker help desk software will be a major factor in FSR’s success, helping us to stay on track with great customer service and technical support."
Read PhaseWare Reviews, Testimonials & Customer References from 6 real PhaseWare customers.