"In what I now consider the old days, I’d have to go through everyone’s paper files to check their care notes or find information on a particular resident – now it’s all at my fingertips. Our old notes captured the routine of care, whereas now we capture the real story of a day – it’s lovely to see the things my team do with residents and we can share this easily with their families too. With this amount of data comes confidence – confidence that we’re making timely decisions and providing the best care."
"We get more accurate data results and also spend more time with the service users as we are recording their care during the shift."