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Parlance voice is a powerful tool. They believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. At Parlance, they use conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. They enable your customers to speak naturally and connect quickly when they call on the phone.
"Parlance has become more than just a vendor to us. They’re a crucial component of our Patient Experience Program.”
“The offsite Operator Services folks would say, ‘Oh, we connected that call.’ Well, if they connected it to the wrong place, that doesn’t help anyone! I needed accuracy and data …
“It was really hard. With the hotels and casinos as our competition, it was tough getting good people to stay We had resorted to temp workers, but training new people …
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