"Parade has freed up our reps’ day and the impact has been felt across the organization. Our customer sales team is working incredibly hard to get more new business in the door because we can handle it - there couldn't be a better problem to have".
“We saw that we could automate almost all of the booking process with Parade’s ‘Book Now’, but we would still require one of our representatives to manually generate and send a rate confirmation to that carrier we knew we could take the automation one step further.”