"Don’t be a firefighter, be a marshall. When you can’t see what’s happening in your network, everything is a surprise and you spend much of your time responding to urgent, emergency requests to put out fires. When you have visibility over the network, you can concentrate not only on preventing such emergencies, but also in determining how to most effectively use your team and resources strategically. At the end of the day, network monitoring – and the ability it gives you to see what is happening across your IT infrastructure at any given point in time – is what enables you to transition from being reactive to being proactive."