“Student Mail Center associates and I had to key in the first letters of the last name of a recipient and, then, make multiple extra keystrokes to report where we put it and, then, notify the recipient that a package had been received. With PackageX, a photo is taken of the address label and barcode, and the software is intuitive enough to link the recipient to our on-campus database and suggest a match. 95% of the time, it gets it right, including handwritten address labels.”