ownCloud FAQs

  • Who is ownCloud best for - their role(s) within what kind of companies.

    ownCloud serves an ever-growing base of more than 600 Enterprise customers in over 60 countries. Our biggest achievement is the trust of over 200 million users worldwide who have already chosen ownCloud as an alternative to public clouds. ownCloud can be beneficial for individual users, SMEs as well as large multinational companies across various sectors, including Government and Public Sector, Chemical and Pharma, Banking and Finance, Automotive, IT, Education, Legal, Engineering and Manufacturing.

  • How does ownCloud benefit them?

    ownCloud is an easy, user-friendly and secure way for remote teams in the modern digital workplace to share and sync files and collaborate in real time. ownCloud can be deployed on-site, in a data center of your choice or in a hybrid setup, ensuring that the owner always enjoys full control over the data.

    With multi-factor authentication, encryption and an elaborate file lifecycle management, ownCloud offers a high level of protection for sensitive and critical data. Moreover, compliance is easy with ownCloud, even for enterprises with very strict regulations and a high level of data governance requirements.

  • How technical do users need to be to use ownCloud's software?

    ownCloud is known for being super user-friendly and easy to use. End users need moderate computer and internet skills to be able to successfully use ownCloud, no more than they would need to work with Google or DropBox. Service providers would require technical know-how to set up and deploy ownCloud.

  • What makes ownCloud a leader in this space?

    The main factor that sets ownCloud apart and ahead of competition is its offer of on-premise, cloud and hybrid storage option, which is in contrast to the public cloud storage solution offered by other enterprises in the filesharing space. By ensuring that data never leaves the user’s server, ownCloud promises full user control and a high level of data security that cannot be guaranteed by rival companies.

    Moreover, being open source rather than proprietary, ownCloud offers users the flexibility to adapt, modify, extend and deploy it to suit the needs of the individual or enterprise.

    To add to it, end-to-end encryption, support for files of unlimited size, unlimited storage and a host of other unique features and integration options have helped ownCloud carve a niche for itself.

  • Who are ownCloud's biggest competitors (3-5 companies)?

    Other filesharing solution companies working in the same space as ownCloud are OneDrive, Dropbox, Google Drive, Box and Citrix.

  • How/why is ownCloud better than those competitors (or most others in their market)? What about ownCloud is unique, stronger, easier, etc.?

    While all the other filesharing options mentioned above are proprietary, ownCloud is Open Source (with the option for commercial license), which means that it is free to use (with optional paid premium features) and can be customized, modified, extended and developed upon to suit the needs of an individual or an enterprise.

    Moreover, while the other solutions offer mainly public cloud storage, ownCloud offers the options of on-premises, hybrid and cloud storage, ensuring flexibility, full user control over data and a high level of data protection and data secrecy.

    ownCloud also offers a wide suite of features, extensions and applications unavailable with its competitors – including inter-server sharing, unlimited storage, end-to-end encryption, Collabora and ONLYOFFICE integrations, and multi-factor authentication, to name a few.

  • What kind of features can customers expect ownCloud to release in the near future? And longer term?

    ownCloud recently launched Infinite Scale, a multi-purpose Data Platform with a focus on performance, scalability, security and governance. It helps organizations to bring data under control while significantly reducing complexity and cost to manage data. Infinite Scale aims to provide a foundational layer to work with data as well as to leverage its inherent value. It is a standalone, customizable platform and the foundation for many solutions in which data access with compliance, sovereignty and security requirements play a key role.

    Inifnite Scale offers Sync and Share options for easy and efficient digital collaboration and collaborative editing integrations with ONLYOFFICE, Collabora Online, Microsoft Office Online and Microsoft 365. Spaces, a powerful paradigm for team collaboration, deserves special mention. Alongside, Infinite Scale offers a superior level of security, Unified Data Access and Multi Storage facilities.

    Infinite Scale is currently in its Beta stage. We are constantly striving to further improve its features.

  • Does ownCloud offer a trial or free download available?

    Yes, the software is freely available and we offer a trial for the enterprise features here:
    https://marketplace.owncloud.com/demo-key

  • Does ownCloud offer any kind of training/education for their product?

    Please check for training dates here:
    https://owncloud.com/administrators-training/

  • What are the ownCloud support options? List all.

    For further information please visit:
    https://owncloud.com/support/