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“Before Opsview we often had to wait for user reports to know when a service outage occurred. Now we can call the customers and tell them we’re fixing a system before they even know that it’s down. Some of the warnings allow us to solve issues before they become outages.”
"Our whole business model is built around the online communities that we’ve developed and cultivated, so the performance of our IT infrastructure is paramount. However due to the intricacies of our IT systems, some hosted internally, others on third-party infrastructure; we essentially need 20 different tools to monitor 20 different systems. This meant that we had to check each system individually, which was not only time consuming, but provided a very fragmented view of our overall IT estate. What we needed was a solution that could not only provide us with a simplified overview of our IT but also offer the required reporting and performance alert capability we needed."
ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 150+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want.
Panopta provides advanced network and server monitoring for online businesses and service providers. Panopta go beyond providing basic monitoring to give operations teams the tools they need to detect issues before they occur and minimize the impact of outages or slow load time.
AdRem Software provides network management solutions for businesses that seek affordable ways to maximize ROI on IT infrastructures. AdRem's products allow IT Departments to graphically represent network infrastructure, address problems in real-time, and perform capacity planning. NetCrunch supports all SNMP versions including version 3 with support for version 3 traps. It uses the SNMP protocol to monitor routers, switches, printers, firewalls, sensors, and other devices. NetCrunch discovers and presents physical connections between switches and nodes on the layer 2 topology maps. The program automatically updates physical maps if new nodes or connection changes are discovered.
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