“Before Opsview we often had to wait for user reports to know when a service outage occurred. Now we can call the customers and tell them we’re fixing a system before they even know that it’s down. Some of the warnings allow us to solve issues before they become outages.”

“Opsview seemed to have a maturity other tools didn't and a price that we could grow into, rather than make a huge up-front purchase. Other products weren't as convincing in their abilities in handling multiple sites and distributed nodes, which we needed to compensate for the large number of customers …